Answered By: Reference Librarian
Last Updated: Dec 16, 2014     Views: 97

The artilcle is in the database called "Business Source Premier".   It's in Harvard Business Review , March, 2001 on page 164.  You can find the database "Business Source Premier" at this location:

You will find in the middle of the page under the title "Key Resources". 

Good Luck

Doug Taylor