Answered By: Reference Librarian Last Updated: Dec 16, 2014 Views: 84
The artilcle is in the database called "Business Source Premier". It's in Harvard Business Review , March, 2001 on page 164. You can find the database "Business Source Premier" at this location: http://libguides.jsu.edu/business
You will find in the middle of the page under the title "Key Resources".